Shipping Policy

At Uprara, we are committed to delivering your order safely and on time. Please read our shipping policy below for full details.

Processing Time

  • Orders are typically processed within 1 to 3 business days.
  • During peak times or sale periods, processing may take up to 48 hours.

Shipping Methods and Costs

We offer the following delivery options:

Standard Shipping

  • Estimated delivery time: 7 to 14 business days
  • Cost: $4.95

Express Shipping

  • Estimated delivery time: 5 to 8 business days
  • Cost: $11.95

Free Standard Shipping

  • Available on all orders over $99

International Shipping

We deliver worldwide using trusted carriers such as 4PX, UPS, and FedEx.

  • All shipments include tracking and require a signature upon delivery.
  • A tracking number will be sent to your email once your order has been shipped.

Customs, Duties, and Taxes

  • Customers are responsible for any customs duties, import taxes, or handling fees required by the destination country.
  • Uprara is not responsible for any delays caused by customs processes or local postal services.
  • Please check your country’s import policies before placing your order.

Refused Deliveries

If a delivery is refused or unclaimed:

  • The customer will be responsible for the original shipping cost and the return shipping cost.
  • Any refund issued will be minus the total delivery and return shipping fees.

Important Shipping Tips

  • Please double-check your shipping address before completing your purchase. We cannot modify addresses after dispatch.
  • If possible, consider using a work address to ensure someone is available to sign for the delivery.
  • During high-volume periods such as sales or holidays, delivery times may be longer than usual.
  • For your security, we may request payment verification before shipping your order.

Delivery Disclaimers

Delivery estimates do not include:

  • Weekends or national holidays
  • Delays due to customs clearance
  • Unexpected events such as weather conditions or transportation disruptions

If you have any questions about your order or delivery, please contact our support team at:

Email: service@uprara.com
Phone: +1 (918) 691-6232